Creation vs. Evolution Essay

Many different opinions have been made when it comes to where did humans come from? Who or maybe what created us? We all want to know the answer to both of those questions and I’m here to try to explain it for you. There are two different types of believe systems on where we came from. One is creation where they believe we were created by a greater and smarter being who lives in heaven. Then there are the evolutionists who believe hat we came from atoms that exploded or aliens who created monkeys that evolved into humans. First off the creationists believe that about six thousand years ago God created humans. â€Å"In the beginning God created the heavens and the earth.† Genesis 1:1(NIV) See in the bible it says God created the heavens and the earth. At the time when God created the world He created a man named Adam and a woman named Eve to rule over the garden. The Satan, the deceiver, came into the garden and tricked the woman into sinning. As a cause the man and woman were cast out of the garden and from then on sin has corrupted the world and made it what it is today. Creationists also believe that about four thousand years ago a flood covered the whole earth.† For forty days the flood kept coming on the earth, and as the waters increased they lifted the ark high above the earth. The waters rose and increased greatly on the earth, and the ark floated on the surface of the water.† Genesis 7:17-18(NIV). God created a rainbow after the flood as a covenant between Him and us that ne ver again would a flood cover the whole world. Second off evolutionists believe that the world was created by a big bang or some atoms exploding in the atmosphere. So pretty much they’re saying that the world just exploded and here we are today. Newton’s law of motion says, â€Å"Every object persists in its state of rest or uniform motion in a straight line unless it is compelled to change that state by force impressed on it.† Which means that if an object is spinning and it gets fit by a strong force than it will wobble out of its original course. What im getting at here is that if you have atoms spinning supper fast and it explodes than the objects that come off of it will be spinning the same way as the original object. So, if that’s so than why are a couple of are planets not spinning the same way as the rest? And so evolutionists are pretty much saying that, In the beginning dust. By: Jason Yendell Recourses: http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2267227/ EMBO Rep. 2007 December; 8(12): 1107–1109. http://www.clarku.edu/~piltdown/map_intro/creationscience.html

Sinai Peninsula

â€Å"In 1956, Egypt nationalized the Suez Canal, a waterway marking the boundary between Egyptian territory in Africa and the Sinai Peninsula. Thereafter, Israeli ships were prohibited from using the Canal, owing to the state of war between the two states. Egypt also prohibited ships from using Egyptian territorial waters on the eastern side of the peninsula to travel to and from Israel, effectively imposing a blockade on the Israeli port of Eilat. Subsequently, in what is known in Egypt as the Tripartite Aggression, Israeli forces, aided by Britain, and France, invaded Sinai and occupied much of the peninsula within a few days. Several months later Israel withdrew its forces from Sinai, following strong pressure from the United States and the Soviet Union. Thereafter, the United Nations Emergency Force (UNEF) was stationed in Sinai to prevent any military occupation of the Sinai. In 1967, Egypt reinforced its military presence in Sinai, changed the prohibition of Israeli shipping using Egyptian territorial waters and on May 16, ordered the UNEF out of Sinai with immediate effect. Secretary-General U Thant eventually complied and ordered the withdrawal without Security Council authorization. Subsequent to Egyptian actions, Israel attacked Egypt, Syria, and Jordan, starting the Six-Day War. Israel captured the entire Sinai Peninsula, and Palestine's Strip from Egypt, the Palestinian West Bank and East Jerusalem from Jordan (which it had ruled since 1949), and the Golan Heights from Syria. The Suez Canal, the east bank of which was now occupied by Israel, was closed. Israel expelled thousands of Egyptians from Sinai, and commenced efforts at large scale Israeli settlement in the peninsula, concurrently with similar settlement in the Gaza Strip, West Bank, and Golan Heights. Following the Israeli conquest of Sinai, Egypt launched the War of Attrition aimed at forcing Israel to withdraw from Egyptian territory. The war saw protracted conflict in the Suez Canal Zone, ranging from limited to large scale combat. Israeli shelling of civilian areas in the cities of Port Said, Ismailia, and Suez on the west bank of the canal, led to high civilian casualties (including the virtual destruction of Suez), and contributed to the flight of some one million Egyptian internal refugees. Ultimately, the war concluded in 1970 with no change in the front line. Upon becoming President of Egypt following the death in office of President Gamal Abdel Nasser, Anwar Al-Sadat sought a diplomatic solution to the conflict, offering peace and recognition to Israel in exchange for the Israeli withdrawal from all the Egyptian, Palestinian, and Syrian territory occupied in 1967, and a resolution of the Palestinian refugee problem. Israel rejected all of Egypt's proposals, with Israeli Prime Minister Golda Meir insisting that Sinai was now part of Israel, and that it would be settled by Israelis. Consequently, Egypt and Syria began planning jointly for a military offensive to re-take their respective territories under Israeli occupation. On 6 October 1973, Egypt commenced Operation Badr to liberate Sinai, whilst Syria launched a simultaneous operation to liberate the Golan Heights, thereby beginning the Yom Kippur War (known in Egypt as the October War). Egyptian engineering forces built pontoon bridges to cross the Suez Canal, and stormed the supposedly impregnable Bar-Lev Line, Israel's defensive line along the canal. Though the Egyptians maintained control of most of the east bank of the Canal, in the later stages of the war, the Israeli military crossed the southern section of Canal, cutting off the Egyptian 3rd Army, and occupied a section of the west bank. The war ended following a mutually agreed-upon ceasefire. After the war, as part of the subsequent Sinai Disengagement Agreements, Israel withdrew from the Canal, with Egypt agreeing to permit passage of Israeli ships. The canal was reopened in 1975, with President Sadat leading the first convoy through the canal aboard an Egyptian destroyer. In 1979, Egypt and Israel signed a peace treaty in which Israel agreed to withdraw from the entirety of Sinai. Israel subsequently withdrew in several stages, ending in 1982. The Israeli pull-out involved dismantling almost all Israeli settlements, including the settlement of Yamit in north-eastern Sinai. The exception was the coastal city of Sharm el-Sheikh, which the Israelis had renamed as Ofira during the period of their occupation. The Treaty allows monitoring of Sinai by the Multinational Force and Observers, and limits the number of Egyptian military forces in the peninsula. † (Wikipedia, 2013) Problem Since Egypt and Israel were always fighting for the right to be at the Sinai Peninsula, they damaged it. Everyone is trying to have Sinai peninsula because of its important role when it came to power for trade in the sea. After a lot of years, Egypt finally came to make a peace treaty that said that Israel would have to withdraw from the entirety of Sinai. Israel did it, with the exception of the city of Sharm el-Sheikh. Causes Egypt and Israel wanted Sinai because of the trade they could gain if they had it for their country. Each wanted Sinai for the territory. Now days, there has been a lot of terrorist attacks because of the resentment of the poverty faced by many Bedouin in the area. Attacking the tourist industry was viewed as a method of damaging the industry so that the government would pay more attention to their situation. Since the 2011 Egyptian Revolution unrest has become more prevalent in the area including the 2012 Egyptian-Israeli border attack in which 16 Egyptian soldiers were killed by militants 3. Responsible People â€Å"The Egyptian Organization for Human Rights has denounced what it calls terrorist acts in Sinai in the early hours of Monday morning, blaming the Muslim Brotherhood for the violence in which civilians, including children, were killed and wounded. The organization blamed the Muslim Brotherhood for attacs which saw civilians, including children, killed Monday. The EOHR claimed Ikhwan leaders had aggravated the situation, by stating that â€Å"the situation in Sinai will calm down only if President [Mohamed] Morsy is reinstated. â€Å"† (Egypt Independent, 2013) Tripartite aggression: Because they invaded Sinai Peninsula Egypt government of that time: Because they nationalized the Suez Canal and began the war.

Psychological Bases of the Learning Process Essay

I. Introduction The nature of the learning process has been studied by psychologists and physiologists. Many experiments have been performed and the literature on the subject is voluminous. There has been continual progress in exploring what is not known about learning. Each year sees new discoveries hew hypotheses. Some proposed hypotheses were proven wrong and some older discoveries were made eligible for major modification. Subjecting individuals and classes to scientific measurements has lifted certain phases of learning from the realm of speculation to the realm of science. At present, there is no comprehensive theory concerning all aspects of learning. There is considerable disagreement about the language to be used in describing learning. Different writers hold conflicting positions on the degree of specificity of generality appropriate in talking about learning (Baxter Magolda, 2000). The science of psychology is of significance for the light that it throws upon the nature of the learning process and upon the conditions most favourable to learning. Many other sciences have contributed a great deal to an understanding of the nature of the learning process and to the principal issues involved in the education of boys and girls. For example, sociology, physiology, biology, and biochemistry have added much to the improvement of educational procedures. In order to understand the teaching process, the students or the teacher must first know something about the learning process concerns the teacher no less than the pupils. Although the teacher cannot do the actual learning for the pupil, he can facilitate learning through effective teaching. Effective teaching and learning demand mutual understanding between teacher and learner. It is imperative, therefore, that the nature of the learning process be clearly understood by the teachers so that the instructional activities may proceed in accordance with the basic factors of normal learning. It is apparent that of the teachers do not know how learning takes place they will not be able to accomplish in directing and guiding the learning activities of the pupils (Woodworth, 2004). They should know not only how learning takes place, but also how activities of the pupils are sufficiently and effectively directed to bring about the desired growth and development of the pupils. Thesis Statement:   Ã‚  This study intends to: (1) develop the ability to understand the meaning of the learning process; (2) develop the ability to understand the major laws if learning and their application to teaching; (3) to acquaint the students with the different factors which affect learning and: (4) develop an understanding of the psychological principles of learning. II. Discussion A. Learning from different point of view As in other areas of science there are, in the field of learning, various theories which attempt to explain its basic processes. Both in method and conclusion these theories have differed greatly, for they have sharply focused attention on only certain aspects of the total learning process. As a consequence, the behaviour which various experimenters and teachers have observed has been different. These various experimental studies have led to several ways of looking at the process of learning. Each has attempted to derive basic principles. At present time, however, it would be unwise for a teacher to adopt any one method as the way. Dealing with complex human learning demands that one give attention to all aspects of learning process (Gates, 2003). A fundamental aspect of the present conception of learning is its meaning. The meaning of the learning process, explained from different point of views, is given as follows. 1. Learning from the point of view of the Mind Theory— This theory of the Faculty psychology was formulated by Christian Wolff in 1731. This doctrine held that the mind has mental powers or faculties, such as memory, reason, judgment, attention, will observation, and the like, each of which functions as a separate entity that can be improved through exercise or use. For example, faculty psychologists believed that the strengthening of memory could be achieved through the memorization of long and difficult passages.   Such exercise was assumed to develop in the learner the power to remember well whatever material by which he later might be stimulated. According to the mind theory, all learning is training of the mind and developing the powers of its faculties. The believers of this theory assume that exercise of these powers in one area of content makes one more competent in the use of these same powers with other materials (Stephens, 2001). 2. Learning from the viewpoint of Connectionist’s Theory— This theory refers to the famous stimulus-response or S-R bond theory advanced by Thorndike. This point of view is based on the concepts that bonds or connections between situations and responses. The basis of learning is association between sense impression and impulses to action. This point of view, learning occurs through a change in the connection between a particular stimulus and a response, thus this theory regards a connection as the key to the understanding of the learning process. To the connectionists, the stimulus-response (S-R) explanation of learning covers all types of learning. This point of view is based on the old synaptic resistance theory. The S-R bond theory is now known as S-O-R theory (Woodworth, 2004). 3. Learning from the viewpoint of Behaviourism—Learning from the Behaviourist’s point of view, refers to the building up of conditioned reflexes or habit formation resulting from conditioning. According to Watson, conditioned reflex is central to learning as the unit out of which habits are formed. Watson used Pavlov’s experiments as the epitome of learning and made of the condition reflex as the unit of habit, and built his system on that foundation (Woodworth, 2004). 4. Learning from the viewpoint of the Gestaltists— Gestalt mean pattern, shape, form, or configuration. It implies that a set of stimulating circumstances takes place according to the relative value of various stimuli acting at the same time. This point of view recognizes that the whole is more than the sum of its parts, or that the whole gets its meaning from the parts. It can be seen that the parts can be understood only in relation to one another and that this relationship is determined by the nature of the whole (Stephens, 2001). 5. Learning from the viewpoint of the Progressivists— The concept of learning from the progressivists’ point of view is in conformity with the integrative point of view which is based on Gestalt theory of learning. Both recognize the importance of the learner in the learning process, his interests, his attitudes, and above all, his ability to utilize the past experiences in meeting new situations. Both believe that there is no substitute for experience in the process. Likewise, learning is conceived by both in terms of total growth of the child rather than the mastery of the subject-matter or change in behaviour. Both views are complementary and supplementary to each other (Stephens, 2001). B. The Major Laws of Learning Learning, whether it be that of an animal or of a human being, goes on in accordance with the laws of life. Improvement in teaching and learning can scarcely be made without a careful recognition of laws and principles upon which to base any valuable structure for the betterment of the learners. The results of experiments on learning have been generalized and stated as laws of learning. The laws of learning are attempts to state the more fundamental conditions favourable to the learning process. There is need for laws whether it be in a certain fields of knowledge, a particular course of study, or in the learning process itself. They are designed to make learning a continuous process of development when properly handled and controlled. The more the teacher understands the laws and conditions of learning, the more fully he brings his knowledge into relationship with the situation in the classroom, and the better and more effective his instruction is likely to become (Kohler, 2005). C. Factors which may affect the Learning Process It has been found out that the pupil’s difficulty in learning may be due to many factors within the child himself. Some of the important factors which may affect the learning process are as follows: 1. Intellectual factor—The term refers to the individual mental level. Success in school is generally closely related to the level of the intellect. Pupils with low intelligence often encounter serious difficulty in mastering schoolwork. Sometimes pupils do not learn because of special intellectual disabilities. A low score in one subject and his scores in other subjects indicate the possible presence of a special deficiency. Psychology reveals to us that an individual possesses different kind of intelligence. Knowledge of the nature of the pupils’ intellect is of considerable value in the guidance and the diagnosis of disability (Lashley, 2004). 2. Learning factors— Factors owing to lack of mastery of what has been taught, faulty methods of work or study, and narrowness of experimental background may affect the learning process of any student. If the good school proceeds to rapidly and does not constantly check up on the extent to which the student is mastering what is being taught, the student accumulates a number of deficiencies that interfere with successful progress (Lashley, 2004). 3. Physical factors— Under this group are included such factors such as health, physical development, nutrition, visual and physical defects, and glandular abnormality. It is generally recognized that ill health retards physical and motor development, and malnutrition interfere with learning and physical growth. Children suffering from visual, auditory, and other physical defects are seriously handicapped in developing skills such as reading and spelling (Lashley, 2004). 4. Mental factors— Attitude falls under mental factors. Attitudes are made up of organic and kinaesthetic elements. They are not to be confused with emotions that are characterized by internal visceral disturbance. Attitudes are more or less of definite sort. They play a large part in the mental organization and general behaviour of the individual. Attitudes are also important in the development of personality. Among these attitudes are interest, cheerfulness, affection, prejudice, openmindedness, and loyalty. Attitudes exercise a stimulating effect upon the rate of learning and teaching and upon the progress in school (Lashley, 2004). 5. Emotional and social factors— Personal factors, such as instincts and emotions, and social factors, such as cooperation and rivalry, are directly related to a complex psychology of motivation. It is a recognized fact that the various responses of the individual to various kinds of stimuli are determined by a wide variety of tendencies. Some of these innate tendencies are constructive and others are harmful. For some reason a student may have developed a dislike for some subject because he may fail to see its value, or may lack foundation. This dislike results in a bad emotional state (Lashley, 2004). 6. Teacher’s Personality— The teacher as an individual personality is an important element in the learning environment or in the failures and success of the learner. The way in which his personality interacts with the personalities of the pupils being taught helps to determine the kind of behaviour which emerges from the learning situation. The supreme value of a teacher is not in the regular performance of routine duties, but in his power to lead and to inspire his learners through the influence of his moral personality and example (Lashley, 2004). 7. Environmental factor— Physical conditions need for learning is under environmental factor. One of the factors that affect the efficiency of learning is the condition in which learning takes place. This includes the classroom, textbooks, equipment, school supplies, and other instructional materials. In the school and at the home, the conditions for learning must be favourable and adequate if teaching is to produce the desired results. It cannot be denied that the type and quality of instructional materials and equipment play an important part in the instructional efficiency of the school (Lashley, 2004). D. Psychological Principles of Learning To teach effectively, the teacher must understand the basic principles of learning. Based on the different concepts of the learning process and the laws that govern them, the following general principles of learning are presented for guidance in teaching: 1. Learning is considered as the acquisition of knowledge, habits, skills, abilities, and attitudes through the interaction of the whole individual and his total environment (Guthrie, 2002). 2. Learning is meaningful if it is organized in such a way as to emphasize and call for understanding, insight, initiative, and cooperation. When the learner is capable of gaining insight or understanding into the learning situation, then and only then will learning take place (Guthrie, 2002). 3. Learning is facilitated by motives or drives. Needs, interests, and goals are fundamental to the learning process. If the individual has to learn, he must have some goal to be accomplished. Learning is best when the learner knows and understands his motive in learning (Guthrie, 2002). IV. Conclusion As a conclusion, learning is often confused with maturation or physical growth. It is obvious that some of the ways in which man becomes different are tied up very closely with his physical growth. Our knowledge concerning learning and the teaching process has thus undergone profound development in the last twenty-five years. Once it seemed sufficient for the educational psychologist to formulate a set of principles of learning around fairly simple concepts of exercise and effect. The teacher applied these principles through the techniques of drill, reward and punishment.   But with the development of theory and research, the psychologist has found it necessary to expand and to refine his understanding of learning with consequent important implication for teaching.

Visiting the City Council Essay Example | Topics and Well Written Essays - 500 words

Visiting the City Council - Essay Example Many of them were talking about the efforts on forming city budget for 2006 and proper allocation of financial resources. Such talks were frequently accompanied by discussion of taxation issue. Some people were talking about property matters, in particular, the problems of buying property and investments into construction. For about ten minutes two young men, standing next to the doors of the building, have been lively discussing the necessity of reconstruction of our city park. Everybody seemed to be very busy next to the Council. But a few officials were leaving the building very slowly. They were discussing some private matters: in particular, sharing their plans for Christmas vacations. Also, outside of the building I found a board of information about the activity of our city administration. It included general information, accompanied with FAQ section about any possible problem, which can bring a person to City Council. And also there was everything available regarding to the duties, names and contacts of the Council Members. Standing for one hour next to the Supreme Court of our State, I could notice much less activity and fewer amounts of visitors. A group of tired security officers was located outside of the building in a small watch box.

Revolution Essay Example | Topics and Well Written Essays - 750 words

Revolution - Essay Example On the other hand, John Locke also opines that all humans are entitled to the right of liberty, life and property under natural law, which also comprises a social contract between a government and its subjects. As such, according to Locke, the government must protect its subjects’ interests. This paper will explain when it is appropriate to overthrow an established government in the views of Hobbes and Locke. It will further determine if individual citizens are entitled to their own judgments as to when it is appropriate to overthrow a government and highlight the differences between Hobbes’ and Locke’s view regarding revolutions. Both Hobbes and Locke are in consensus that there exists a social contract between a government and its subjects. They also agree that a majority of a government’s subjects cannot endanger itself intentionally. However, the variation in their perspectives of revolutionary situations stems from their different notions as to why so cial contracts exist and what, in the absence of social contracts, would be the state of nature (Thomassen 691). Hobbes views the administration as a unitary governing institution made up of the authority granted to it by its subjects. Hobbes’ justification of a revolution is based on the presence of a continuous state of conflict between the subjects and the legislature. In his opinion, the absence of a social contract would culminate into incessant states of war, fear and chaos occasioned by individuals pursuing self-interests. He believes that, under particular circumstances, the administration may be overthrown rightfully or, in the least, an attempted revolution may be directed at it. He bases his idea of â€Å"specific circumstances† on the fact that rational subjects would not harm themselves by being at war with an institution that draws its power from them, which is synonymous to fighting oneself. He supports his argument by stating that unless the subjects ar e at conflict with the legislature, the government still has much to offer (Ness 202). On the other hand, Locke believes that if the administration does not fulfil its part of the social contract, a revolution by its subjects is justified. He supports his argument by stating that when a majority of the subjects are endangered by the legislature, then that legislature is not representative of their interests and must be replaced. According to Locke, it is appropriate to stage a revolution when the government continuously abuses the rights of its people and consistently fails to protect their property (Boesche 119). He opines that, under such circumstances, it is appropriate and worth taking the risks involved in a revolution. He further points out that property, justice, morality and law exist before a legislature is formed and established and if that legislature contravenes the law of nature, it has knowingly put itself at conflict with its subjects. This is irrespective of whether the law is contravened via unavoidable or intentional circumstances because the government still earns itself a revolution (Ness 198). By this point, the views of revolution held by Hobbes and those by Locke become increasingly distinctive as Hobbes tends to take a more conservative stand while Locke is seemingly active in terms of triggering a revolution. According to the arguments of Hobbes and Locke, individual citizens have not been portrayed as being entitled to judge for themselves when it

1.How are many-to-many relationships addressed in the relational model Essay

1.How are many-to-many relationships addressed in the relational model Provide a specific example other than the one in your textbook. Illustrate your answer using IE Crows Foot E-R diagrams - Essay Example In a relational model, the many-to-many relationship cannot directly be modeled. Such a relationship has to be converted into multiple one-to-many relationships first. Therefore, a many-to-many relationship is represented in the form of three tables in the model; the two original tables and a junction table. For the country-language example stated above, the relationship is formed as shown in the figure below. The many-to-many relationship between country and language is converted into two one-to-many relationships between the two entities and the the junction table. In the junction table (CountryLanguage), the unique primary key is a composite key (CountryID, LanguageID) which is formed by the two foreign keys which refer to the primary keys of the ‘country’ (CountryID) and ‘language’ (LanguageID)

The Role of Duty in Morality in Kants Work Essay

The Role of Duty in Morality in Kants Work - Essay Example In fact, other philosophers such as John Locke and Thomas Hobbes agreed with Kant on this perception of morality, especially his basing of morality on the CI standards of rationality. As mentioned, according to Kant, the fundamental of morality as contained in the CI is the law of an autonomous will and a self-governing reasoning in which people are viewed as possessing equal worth and as deserving equal respect. A rather useful work of Kant’s on morality is â€Å"The Groundwork of the Metaphysics of Morals†. This work of his covered morality-related issues such as the aims and methods of moral philosophy, good will, moral worth and duty, and duty and respect for moral law among others (Kant, 1998). He would later refine, develop, modify, and enrich some of his views in this piece of work in later writings such as â€Å"The Critique of Practical Reason, The Metaphysics of Morals, Anthropology from a Pragmatic Point of View and Religion.†Ã‚   In his discussion of good will, moral worth, and duty, Kant insists that describing and defining people as good hearted alone does not make their actions moral, insisting that only ‘good will’ qualifies as moral. Thus, good heartedness in the ordinary sense does not make people or their actions moral. Good will is thus closer to the notion of good person or a rational person. In the opinion of Kant, the possession of a good will is the cornerstone of what makes a person and his/her action moral. In addition, such a good will should make one to base decisions on the moral law.

THE DILEMMA OF ADJUNCTS PROFESSORS Essay Example | Topics and Well Written Essays - 500 words

THE DILEMMA OF ADJUNCTS PROFESSORS - Essay Example Hiram Henriquez, one of the several adjunct professors of the University of Miami, has mentioned in an interview that â€Å"The most important thing is the pay. Adjunct professors are providing a service that’s a high-end service, and they are getting paid like they are starting teachers, like me. This statement is supported by the data released by the American Association of University Professors, which says that adjunct professors only earn an average of $20,000 to $25,000 yearly compared to the $84,303 that is being paid to full-time professors. This range is considered to belong to the poverty wages and because of this most of the adjunct professors have the lifestyle of that belonging to the people below the poverty line in the United States. Many adjunct professors are suffering from the huge gap between them and full-time professors. Henriquez, despite finishing Master of Fine Arts, has said that his salary in the university is 50 percent less than what he could have earned if he was a full time professor minus the health benefits as well. Victoria Baldassano, and adjunct professor of the Montgomery College quipped, â€Å"I don’t make much more than I would work at Starbucks.† (Steiger, par. 2). Most of the adjunct teachers opt to find a second job in order to have to live through and to support their families. The management of the colleges and universities who hire adjunct professors clearly acknowledges the fact that these professors are getting less than what they are working for as their salaries as a professor, although the job seems like a high-end one, is not enough to pay for their basic expenses (Aronowitz, par. 7). â€Å"Two classes here, two at FIU... It’s very rough because none of them are given benefits even though they are teaching 6, 7, 8 classes each semester,† said Paul Driscoll, the vice dean of UM School of Communication. Sam Terilli, the department chair of UM, has assessed the effects of

Escalation in Global Outsourcing Term Paper Example | Topics and Well Written Essays - 500 words

Escalation in Global Outsourcing - Term Paper Example The SLA issues along with the implementation team that was also struggling to achieve the development deadlines set for the approaching project waves raised great concerns on the part of C&C. As a result, several nations go-live had to be delayed (Kovasznai&Willcocks, 2012). Other problems encountered by XperTrans were the overreliance on salespeople instead of experts to counsel their company. Thus, the salespeople on the ground were amazingly convincing, claiming that XperTrans had fantastic capabilities and if they bagged the deal, they would build the aircraft while flying it (Kovasznai&Willcocks, 2012). Therefore, XperTrans relied too much on salespeople having no experts with global service operation experience and made a commitment to offer a level of service that they had not yet offered to any customer before. XperTrans had also set a very ambitious timeline and had promised C&C to execute an almost similar HR outsourcing solution, developed in US, to the European, Middle East and Africa (EMEA) region without first verifying the model’s viability (Kovasznai&Willcocks, 2012). As XperTrans came to realize later, â€Å"American companies signing global deals have a very narrow minded vision, they don’t quite still understand that yo u can’t do it the same way in 44 countries as you do it in one† (Kovasznai&Willcocks, 2012, p.12). Thus, the individuals having high-level viewpoints as well as high-level decisions fundamentally lacked information regarding what precisely would be needed. XperTrans failed to consider differences in languages as well as the fact that every EMEA country had its own distinctive legal system. Thus, this misunderstanding later caused a lot of problems when the system went live. Due to project’s complexity, ambitious timelines, exceptionally strict SLAs, inconsistent resource planning, as well as a lack of sufficient level of in-house know-how, all the Wave A Nations suffered severe difficulties (Kovasznai&Willcocks,

Humanities and Postmodernism Essay Example for Free

Humanities and Postmodernism Essay In discerning a relationship between the Postmodern Portal and the Green Man, one finds a bridge that connects the past, present, and future. The lackluster color and repetitive patterns of the Green Man symbolizes antiquity or the times of yore. On the other hand, the vibrant and compound nature of the Postmodern Portal symbolizes how one, at present time, looks at the possibilities inherent in the future and prepares to face the challenges brought about by changes and transformations signaled by the shifting of time from present time to the future. The spotlight directed to the man in the Postmodern Portal seems to place the viewer within the context of the present. The walls and the arch symbolizes man’s entry to the future, while the archaic designs on the walls and the scattered stones on the ground represents how the present will soon be a past as man moves on to the future. The gesture of the man, holding a sword courageously illustrates how people in this generation are prepared to face the challenges and difficulties that come with change through the passage of time and the coming of the future. Moreover, this particular gesture seems to express how man has continually been able to conquer the present, which is significant in allowing him to face the future. Framing the relationship between the Postmodern Portal and the Green Man and developing a perceptive interpretation on the inherent symbols and illustrations embedded within these pieces of art are highly significant in understanding postmodernism, particularly reconstructive postmodernism. Reconstructive postmodernism has been described in the lecture as something that is fundamental to achieving a higher humanity. This is because this particular concept perceives that understanding human conditions, through significant interpretation of the past and the present, are highly significant in determining how the future would be like for man. Moreover, in knowing these things, man will be able to understand himself because of his knowledge of where he came from, where he is at present time, and where he is heading, leading him to achieve a sense of self that allows him to conquer the course of life and the past, present, and future of the human race. Indeed, achieving higher humanity does adhere to the principle upheld by the Northern Arizona University, that â€Å"to be educated is to become more human. † The plot perceived within the links connecting the Postmodern Portal and the Green Man places the past, the present, and the future side by side. This particular concept is inherent in the works of Robinson Jeffers. In one of Jeffers’ poem, â€Å"To the Stone-Cutters,† he sought to concede to the inescapable passage of time which would inevitably fragment the life of man into the past, the present, and the future. Moreover, in â€Å"Continent’s End,† Jeffers was able to convey the importance of remembering the past, especially how man came to be in this planet, in order for us to re-evaluate how we changed and are changing in order for us to reconstruct a much better future that is free from pride that abounds from self-righteousness and bitterness. The symbolisms of humanity in Remedios Varo’s works are more explicit, owing to how she was able to capture significant and discernible meanings through her artistry. Varo’s paintings, particularly in the â€Å"Discovery of a Mutant Geologist† and the â€Å"Creation of Birds† illustrate a fusion of the past, the present and the future. The pictorial landscape signifies the unpretentious nature of the past, the involved disposition of the present, and the avant-garde quality of the future. It may be observed how the setting chosen by Varo in the â€Å"Discovery of a Mutant Geologist† was a testing site for nuclear weapons before. The painting shows how the site looked like in the past but how we differently view at present time due to man’s perceptions of war, and how continuing human activities that are labeled as destructive reaching the level of how war is unconstructive will affect how man will change or metamorphose in the future. Varo’s paintings also link how the past, the present, and the future are interrelated, and that in seeking to understand these links or relationships, man will be able to view how he has acted to shape the course of events leading to the present and determine how he will be able to act with purpose and significance to lead a better future for the human race.

Romeo And Juliet | Analysis

Romeo And Juliet | Analysis Romeo and Juliet will always remain a classic example of a tale of pure love that was forbidden. On the similar lines are Isabel Allendes The House of the Spirits and Laura Esquivels Like Water for Chocolate wherein Blanca and Pedro, Ferula and Clara in the former and Tita and Pedro Muzquiz in the latter are restrained for some reason or the other to experience the culmination of their eternal love. Besides the characters the passionate culture of the Latin- America as the setting of both the texts too contributes a lot in making both these stories the tales of love which was not successful. Eateban Treubas and Claras daughter Blanca is born and brought up in a rich family. The Hacienda of which Esteban Trueba is the owner has Pedro, Blancas love working on it. The society was divided on the basis of class and that is what acted as a major obstacle in Blancas and Pedros relation, making their love a forbidden one. Esteban Treuba was known for his dictatorship amongst the peasants who worked on Tres Marias. Many disapproved and disliked his ways of working. Pedro too was one of them who used every opportunity that he got to oppose his rules. Esteban Treuba was well aware of this and it further made the situation worse for Pedro and Blanca. Esteban was not aware of this secret affair that his daughter had nurtured for so many years. it is by Jean de Satingy that he is informed of the fact that such a relation existed. Esteban whipped and lashed his daughter for this so much so he forcibly got her married to Jean and deported them to some desert. Estebans treatment did damage his relation with his daughter but the physical separation between Pedro and Blanca could in no way put off the passion that each other had within their hearts. Thus no force on earth could prevent them from coming to love each other with the ecstatic passion. However the love experienced by the two was unusual. Since they had grown up together experiencing this secret love for each other that it had become a way of life for them . No one made any efforts of making it a success because they were afraid of the fact that in normal circumstances they may not experience the same passion that they did in forbidden circumstances. Blanca fed their love with fantasies, idealized it, savagely defended it, stripped it of prosaic truth, and turned it into the kind of love found in novels. The love experienced by both was thus forbidden even though the passion never faded. Another character who experiences forbidden love is Esteban Trueba, who wished all his life that Clara submit to him. He wanted to possess her both emotionally and physically. Allende projects the immense power of love which may be forbidden but certainly gives meanings to the lives of the characters. Laura Esquivel brings out the theme of forbidden love through many characters. it is a story set in Mexico , of a family that lives on a ranch and in times when tradition heavily bound them from doing what they wished to. Tita de La Garza, like any teenage girl found the love of her life in Pedro Muzquiz. She began to weave her dreams thinking of marrying her love one day, but the dreams shattered when Mama Elena announced that instead of her it is Rosaura who would get married to Pedro. The reason given for this was that the youngest daughter of the family had to spend her entire life serving her mother. So at the very outset the theme of forbidden love is introduced in the novel. The passionate love had to face many a storm; many relations begin to lose meaning. First is that of Tita and Mama Elena. It is Mama Elena who is responsible for ruining it all. She troubles her daughter to such an extent that it becomes suffocating for her .she is even forbidden to express her sorrow over the fact that she cannot spend her life with Pedro and she is given charge of the wedding. She begins to hate Rosaura for following Mama Elenas orders and all such emotions are given the shape of the wedding cake which ha s the similar emotion overtaking the guests who eat it. Isabel Allende uses the theme of forbidden love to make her story progress .On the other hand Laura Esquivels Like Water for Chocolate revolves around this theme bringing out the attitudes, behaviours , emotions feelings of various characters who are affected by it in some way or the other. For instance the love that Rosaura feels for Pedro is forbidden because even though Pedro got married to her, it was done on a purpose. He could never kill his feelings for Tita, nor could Mama Elena force him to do that. Mama Elena herself experiences forbidden love where the norms of the society restrain her to settle with the man she loved. All this is known through Tita who ventures into her mothers box after death. Both the authors highlight the fact that Esteban Trueba and Mama Elena responsible for forbidding characters to love each other could surely exercise their power in succeeding in the venture but they could not completely destroy the emotion within the hearts of Pedro and Blanca and Pedro and Tita. The love continues to rule and eventually does succeed in the case of Pedro and Tita. However as far as redeeming for the sin committed it is only Esteban Trueba who undergoes transformation towards the end of the novel. The irony is that the man he hated the most, is the one who helps him out in the times when he had no hope left, where as in case of Mama Elena she continues to remain cruel throughout, infact climbs the ladder from being bad to worse. She carries it with her to her grave and continues to trouble Tita appearing to her every now and then as a ghost. Forbidden love as a theme is extremely significant tool of narrating a story. It has both the power to add depth to the plot which is the case of the house of the spirits and the ability to hold the text on its foundation as evident in case of Like Water for Chocolate. Both Laura Esquivel and Isable Allende have beautifully dealt with the powerful emotion of love ,binding it with the thrilling forbidden urge and as a result both the texts keep the readers engaged right uptill the end.

Impact of Language Software on Language Learning

Impact of Language Software on Language Learning Chapter one Introduction Overview In todays world, using Information and Communication Technology (ICT) and its influence on various aspects of human life, have caused great development on in society and human relations, which is referred to as the information revolution. The increasing development of Information Technology (IT) in human life especially in educational environment and the its use of it have led to a new era in human life that can be called the intelligence community[E1]. Living in such a society that is progressing every day requires people who canto adapt themselves with such progression. The first step in this regard is the issue of how to make optimal use of ICT applications in general education curriculum. Because of the arrival of technology in human life, all individuals, institutions and systems in countries should be prepared for a variety of changes that are vital to progression. To be specific in education, it is not more than some decades which Educational Technology (ET) started to appear in educational system around the world. Nowadays neither students nor instructors can be regarded as the traditional ones who had simple facilities available. According to Thorne and Reinhardt (2008), â€Å"emerging literacies associated with digital media are highly relevant to their current and future lives as language users† (p. 560). Before considering the application of ET with its new concept, instructors and teachers supplied audiovisual products to improve the result of their teaching and learning materials in education. However, recent developments in the computer industry and information, multi-media, communication technologies and the[E2] emergence of local and regional inf ormation networks especially the internet put new methods and tools for designers, managers, executives, and curriculum trainers.Plenty of technologies and tools in learning and teaching process such as educational software, Personal Data Assistance (PDA), mobile and etc. requires the instructors to lead their learners toward using technology in their life at least their education. According to Bruce and Hogan (1998), â€Å"As technologies embed themselves in everyday discourse and activity, a curious thing happens. The more we look, the more they slip into the background. Despite our attention, we lose sight of the way they shape our daily lives† (p. 270). As technology becomes the normal and expected means of communication and education, Bruce and Hogan (1998) point out, important changes occur in expectations about the abilities students have to acquire to be successful language users. The interaction between instructors and learners should be so close in order to get a good and reasonable result. The more teachers update and are familiar with new technologies in teaching, the more knowledgeable and update students will be. In general, the influence of new information technologies in educational institutions (from schools to higher education) and even homes has changed the relationship between student and teacher. Thus, traditional learning paradigms are changed and users are faced with vast amounts of information and knowledge. Computer-Assisted Language Learning (CALL) It is obvious that in these days everybody, especially school and university students, tends to use computer in their daily activities specially explosion of interest in using computers for language teaching and learning which is an interest of both language instructors and language learners. The development of CALL brought about a revolution in teaching process, as the teaching tools offered through CALL were gradually becoming more reliable. Today CALL has popularity in education specially in learning a foreign language so that language learners support it and use it as an essential part of their language learning process. However, applying CALL in teaching and learning has some weaknesses. Nowadays both English language teachers and English learners are tend to utilize computer in their methods especially its very important for English instructors to use CALL because English course book of secondary school changed from the current educational year that CALL is one of important part of it. Schools and their school districts would benefit from a the current program that assesses the English teachers’ use of technology and readiness for use of technology in their classroom, as well as their ability to utilize technology in an engaging and meaningful way for the English learners specific to their content area. One such example is the Teacher Education and Technology Planning Guide created by Learning Point Associates in November of 2004. It looks at eight key categories for the implementation of technology by pre-service teachers and colleges of education (Fulton, Glenn Valdez, 2004). Statement of the problem Informatics and computer-based communication have created a collection that originated arevolution thatis based on information industry: a revolution that itswhose focus is on accessing information, that is, searching and retrieval of information in limited time with a reasonable cost. Ultimately, it results in creating global village and the information society.In this regard, a related terminology Information Technology (IT)would be mentioned that is a key point in the revolution. According to Wikipedia, free encyclopedia, IT is the application of computers and telecommunications equipment to store, retrieve, transmit and manipulate data, often in the context of a business or other enterprise. As its name indicates, in such society each organization and its staffs should be inform of what are going on in the world around and should possess the technology and be able to apply it to get such information. To remain in such society, change is essential, so as a result every organizatio n changed. Education in general and teaching English in particular is one of the many fields thathas been affected by IT and changed. At present, any society needs educated people who have the power of decision-making, people who should be able to act and communicate based on their abilities in a world of widely changing. It means knowledgeable people who are flexible and can adopt themselves to any conditions in their job that are dealing with IT. In addition, each society needs teachers who are able to apply technology in their classes.Regarding to development of technology in human life and man’s move toward technology, teachers need to adapt themselves with technology, too. To get a good and acceptable result of instruction at the end of semesters, English teachers need to update themselves by using CALL. The goal of all language teachers is to teach their students in a way that the students acquire language component and language skills. For vocabulary learning, teachers have applied and employed so many methods and ways such as; memorizing long lists of words, translating texts, making sentences with new words, and so many other ways that are known for the experts in language teaching. In Iran, English teachers have been trying several methods to teach their students English but despite great effort in teaching, they probably have not achieved success.Nowadays there are great amounts of high school students and even university students who cannot use English even a simple introduction while they past at least seven years of English instruction in guidance and high school.English language teaching experts have different beliefs about it. One of the main problems may be if for the purpose of the books that are not communicative based. [E3]In both guidance schools and high schools, English teachers require the students to memorize long list of vocabulary that were at the end of each lessons. Although the words were retained, it was not last for long time. The other main reason may be is its way of teaching grammar. English teachers teach grammar like mathematics. It means first they wrote a formula on the board and then wrote some examples and wanted the students to d o following examples that were on their books. Usually the grammar applied on the lesson reading text but it was not clear enough to make the students understand. There were so many problems that the bottom line was failing to learn English language well. After some years of graduating their high school and nowadays during the school, the students who are poor in learning English language referred to English language institutes to start to learn it better and also in a new method. Experience has shown that the students who participate in English institutes learn and apply English better than those who do not participate in such classes. Unlike schools, the way of teaching English in English institutes are totally different. First, the book which are taught in English institutes are completely different from school. Although there are different kinds of books, all of them are designed with the aim of communication and all of them are following same goal.The books which are using in English institutes are include: Happy House, Happy writing, Potato pals, Pocketsand some others for kids and beginning in starter levels.Let’s go, First friend, Family and friends which are usually forjunior levels and intermediate levels.Interchange, Touchstone, Top notch, Summit, American English file and English resultthatis usually for senior levels adult learning. It should be mentionthat all of the series have different stages.Regardless of the variety of books, in English institutes students are expected to be able to communicate at the end of each semester according to the level of the related book. The remarkable thing in such book is that these books have given considerable attention on learning words with different ways and in some casesfor better understanding of a word, presents a word with its pictures. In all kinds of books, they used kind of CALL. In most of the books, especially for kids, the publisher provides additional software according to the book for better understand of the contents. For kids, it provides some moving pictures and famous cartoon characters to teach them English alphabet or some simple words like dog, cat, ant etc. For junior, intermediate, upper intermediate and senior levels the publisher usually provide demo of the book and additional tests. Even some publishers enlist some English software and attach the software to the book. These publishersmight be believe that such technology is more attractive for language learners and it help to sell their product more. Recently, English teachers have tried to incorporate technology and the old methods of teaching English that have taught in schools, which usually was based on grammar translation method (GTM). As the researcher is going to do his research on vocabulary learning aspect of English language, he has tried to search for some software and CALL programs that their focus is on vocabulary. One of the most important parts of language learning and language usage is vocabulary and the ability of using it. English teachers have used so many different ways to teach vocabulary to English learners but they were not much success. Nowadays English teachers usemany English software to teach vocabulary, learning vocabulary in learners is better than far past but seemingly they have not achieved as success as they expected. They use some software like Oxford Picture Dictionary (OPD), Longman Children Picture dictionary,Nosrat English language teaching, demo of some English books and such software that contains language components specially vocabulary learning. Some of such English software were good at the beginning and attracted learners’ satisfaction even sometimes learners thought it was the best software that they could use but it did not last. One of the most important reasons is because the method they (English software) worked onis not like learners’ real life. Foreign language learners need to learn a newlanguage as much as their first language, which refers to acquiring it rather than learning. It means to teach vocabulary to English language learners so that they internalize in their mind and they could apply it. English language learners need to learn English the same way they leant their first language it means they should be completely surrounded by the language they are going to learn not see a translation of words or instructing. In other words, they should be in a natural immersion of language. With regard to above mentioned characteristics of teaching a language, the researcher chose choose an English software that does not have the above mentioned problems. This study is going to examine teaching vocabulary through the Rosetta Stone English software. Due to above mentioned problems of Iranian EFL learners on vocabulary learning, the researcher is going to demonstrate some words and sentences by related pictures. It is considered that the learners can mix both their auditory and visual sense in their mind so that the word would be learned. Other features of this software will explain in detail in following chapters.This research intends to investigate the impact of Rosetta Stone English software vocabulary learning in a way that the learnt material be last for long time like everybody’s first language. Significance of the study The domain of CALL in Iran is in need of moreresearch. To the researcher’s best knowledge, studiesabout computer-based instruction in Iran are not somanyespecially for research through English language learning software.In addition, there is not any research through Rosetta Stone English software at all and this is the first research in this field using this software.In Mazandaran, Mahmoudabad, it is the first time that a CALL research is going to be done on English language learners so it is novel in this major. A few studies about using podcast and the use of CALLinteaching listening and grammar toIranian EFL learners have beenconducted. It is anticipated that this study encourages English language teachers to use computers in languagelearning in general, and in learning English vocabularyin particular. This study also attempts to bridge the gapbetween the theoretical and practical sides of usingCALL in teaching vocabulary. Therefore, the findings of this study may befunctional for different categories of people; it mayhelp EFL curriculum designers and EFL methodologists develop teaching materials that suit various ways ofteaching and match students’ level of achievement inEnglish language in general and in vocabulary in particular. The finding of this research can be helpful for English language teachers whose students have problem with learning vocabulary and are bored by learning English vocabulary in traditional ways. Moreover, this study may helpEnglish teachersby facilitating their role as well as students byhelping them absorb and apply Englishvocabulary itemsquite easily and smoothly. There are many English learners who are looking for good English software that couldlearn English by themselves; conducting this research makes familiar the people with this software and its abilities.Even some English teachers do not know such software; it is hope that reading this thesis will familiarize t hem with the software.Finally, this study mayencourage other researchers to conduct further studieson the same topic, or maybe on other skills or sub skills of English, which will enrich both the local andinternational literature. Research question and hypothesis This study is going to answer these questions: Does Rosetta Stone English software have any statistically significant impact on Iranian EFL learners’ vocabulary learning? Does Rosetta Stone English software have any statistically significant impact on Iranian EFL learners’ delay[E4] recall? This study will focus on the following null hypotheses: Rosetta Stone English software has no statistically significant impact on Iranian EFL learners’ vocabulary learning. Rosetta Stone English software has no statistically significant impact on Iranian EFL learners’ long-term [E5]recall of vocabulary items. Definition of key terms Computer-assisted language learning (CALL): It is succinctly defined in a seminal work by Levy (1997) as the search for and study of applications of the computer in language teaching and learning. CALL embraces a wide range of Information and communications technology applications and approaches to teaching and learning foreign languages, from the traditional drill-and-practice programs that characterized CALL in the 1960s and 1970s to more recent manifestations of CALL. Here by CALL it means using some software and CDs that learners use to strengthen their vocabulary skill and sometimes using some software such as English Rosetta Stone for practicing English vocabularies. Rosetta Stone English software: It is proprietary CALL software published by Rosetta Stone Inc. The software uses images, text, sound, and video to teach words and grammar by spaced repetition, without translation. Rosetta Stone calls their approach Dynamic Immersion (a term which they have trademarked). Information and Communication Technology (ICT): It is often used as an extended synonym for information technology (IT), but is a more specific term that stresses the role of unified communications and the integration of telecommunications (telephone lines and wireless signals), computers as well as necessary enterprise software, middleware, storage, and audio-visual systems, which enable users to access, store, transmit, and manipulate information. In this study by ICT it means the ways and activities that are related to language learning and activities that learners can do by ICT as their language learning processes. Educational Technology (ET): According to Richards and Schmidt (2010), it is 1. The use of machines and educational equipment of different stores (e.g. language and labrotaries, tape recorder, video, etc.) to assist teachers and learners. 2. A system of instruction which contains (a) an analysis of what learners need to know and be able to do (b) a description of these needs as behavioral objectives. According to Richey (2008), sometimes termed EdTech, is the study and ethical practice of facilitating e-learning, which is the learning and improving performance by creating, using and managing appropriate technological processes and resources. Delimitations of the study This study has the following limitations: This study limits its scope on lower intermediate institutes vocabulary learning. Therefore, other skills and sub skills are not concern of this study. This study will be done on Mahmoudabad lower intermediate institutes learners with their own ecological and cultural characteristics, so learners in other cities and provinces with different levels are not included. This research will study on both genders, so others researchers can limits their study on just one gender. [E1]Source? [E2]As you see in this page, you need a thorough proofreading of your thesis. I did it only for page 1. You continue with the rest. [E3]rewrite [E4]does not match hypothesis 2 [E5] does not match question 2

Elian Gonzalez :: essays research papers

At this point, it probably doesn't make much difference if or when Elian Gonzalez is finally extricated from the clutches of his Miami relatives. The damage has already been done. In 10 or 15 years, Elian's much-discussed psychic injuries will or will not have manifested themselves in some regrettable way, but we'll just have to wait and see. And when we get the news of his inevitable breakdown, we'll sit around and tsk-tsk, trying to remember specifics of the half-year melodrama that brought Elian so relentlessly into our homes and water-cooler conversations. Chances are we won't be able to remember exactly what the arguments were for keeping Elian here or for sending him home. Instead, we'll remember media-crafted images, because that's what this whole case has been about. There's no legal or emotional logic; there's only the mind-numbing parade of made-for-television snapshots: The self-righteous Miami Cuban-American community, chanting and mugging for the cameras; the indignant lawyers; the self-serving talking heads and the political posturing. If we're really lucky and concentrate hard, we'll remember the bemused expression of the little boy himself. Who do we have to thank for this montage of manipulation? The media, of course (yours truly included). What began as a human catastrophe (refugees drown at sea, motherless boy picked up by kindly fishermen) has been turned into something far less redeeming than a circus. When this fifth-rate soap opera began, there was talk of various positive, if peripheral, consequences. Could this little boy's plight push the U.S. government into a more reasonable relationship with Cuba? Would there be a heartwarming and speedy reunion between Elian and his father? Might the members of the American media be able to act like adults and take this for what it is: an intensely private family tragedy of a little boy lost? In retrospect, we should have known things would be bad. Elian's damp arrival on our shores interrupted a couple of spectacularly slow months in the nation's newsrooms — there was nothing to hold us back, so we stampeded down to Miami with our microphones amped and our camera lights blazing. Six months later, according to the media mavens at Newswatch.org, Elian has become the most covered media object since O. J. Simpson, surpassing JFK Jr. and even Diana in network stories. Various networks and CNN have cut a deal with the Miami relatives allowing cameras into the house, should INS officials or federal marshals finally make a move to retrieve Elian.

Acceleration Within the School System Essay -- essays research papers

Papers on the topic, acceleration within in the school system, have had two very distinct arguments. There are those who believe that accelerating students, enhances their psychological welfare and academic achievements. On the other hand there are those who raise concerns as to whether, accelerating students does negatively affect them in some dimension. The aim of this paper is to give an overview of acceleration in relation to the educational setting, and to discuss the impact (both negative and positive) that acceleration has on the lives of students. I will discuss how and why students are identified as gifted and or talented, and what consequences arise from this label, if any. The essay will then proceed to offer types of programs available for gifted and or talented students in schools. This paper will focus on the various impacts acceleration has on students. Some discussion will be rendered as to the effect on the parents of accelerated students. My conclusions will be deri ved from the various arguments and research that will be presented throughout the essay. From the introduction we are led to the question, of what actually is acceleration? Davis and Rimm (1994) state that â€Å"any strategy that results in advanced placement or credit may be titled as acceleration†(p. 106). Acceleration is the act of advancing students into grades higher than their year of enrolment allows. The Board of Studies guidelines for accelerated progression (1991), define acceleration as involving, â€Å"the promotion of a student to a level of study beyond that which is usual for his/her age† (p.3). Rice (1970) has also defined it as a â€Å"rapid acquisition of knowledge and skills† (p. 178). These definitions of acceleration, especially the one offered by the Board of Studies, closely align Harrison (1995) who describes a gifted child as: One who performs or who has the ability to perform at a level significantly beyond his or her chronologically aged peers and whose unique abilities and characteristics require special provisions and social and emotional support from the family, community and educational context (p. 19). This definition takes into account the socio-emotional support that gifted children require when identified as gifted or talented. Harrison (1995) further recognises that this support does not come solely from the parents or the school but the community as ... ... &   Ã‚  Ã‚  Ã‚  Ã‚  Davis, G.A. (Ed.), Handbook of Gifted Education (2nd ed.). (pp. 27-42).   Ã‚  Ã‚  Ã‚  Ã‚  Massachusetts: Allyn & Bacon. Thomas, T.A. (1993). The achievement and social adjustment of accelerated students:  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  The impact of the Academic Talent Search after seven years. California:   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  California State University. (ERIC document ED 368146). VanTassel-Baska, J. (1986). Acceleration. In C. June Maker. (Ed.). Critical issues  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  in gifted education: Defensible programs for the gifted. (pp. 179-195). Texas:  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  PRO-ED. VanTassel-Baska, J. (1997). What matters in curriculum for gifted learners: Reflections  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  on theory, research and practice. In Colangelo, N. & Davis, G.A. (Ed.),   Ã‚  Ã‚  Ã‚  Ã‚  Handbook of Gifted Education (2nd ed.). (pp. 126-135). Massachusetts: Allyn   Ã‚  Ã‚  Ã‚  Ã‚  & Bacon.

Organizational Performance Management System Essay

In the pursuit of developing most appropriate organizational performance management system, many organizational performance management systems have emerged, making it difficult to choose the best organizational performance management system. The paper reviews the published literature on organizational performance management, and discusses the shift from traditional to new performance management system framework. Also, Balance Scorecard, which is one of the most commonly used approaches in measuring organizational performance, is discussed. Finally, five most important factors in designing organizational performance management are addressed. Introduction In increasingly competitive market, it is imperative that organizations design and implement an effective organizational performance management system to gauge their competitive advantage in the market. An Organization Performance Management System includes multiple activities that help in establishing the goals of the organization, and monitor the progress towards the target. It is used to make adjustments to accomplish goals more efficiently and effectively. Organizational Performance Management System can be best understood through considering the definitions of the words â€Å"performance† and â€Å"measurement† according to the Baldrige Criteria (NIST, 2001): Performance refers to output results from processes, products and services that permit evaluation and comparison relative to goals, standards, past results, and other organizations. Performance might be expressed in non-financial and financial terms. Measurement refers to numerical information that quantifies input, output, and performance dimensions of processes, products, services, and the overall organization (outcomes). Performance measures might be simple (derived from one measurement) or composite. Underlying performance management at both the organizational and employee levels is a set of performance measures. Performance measures with respect to organizational performance are an instrument to assess progress against stated program and organizational objectives. With respect to individual performances it is to assess progress against stated performances objectives, or â€Å"results to be achieved† for individual employees or teams of employees (Good & Carin, 2004). The objective of such system would be to increase the efficiency, effectiveness and performance at both organizational and employee level. The challenge for organizations today is how to match and align both organizational and individual performance measures with business strategy, structures and corporate culture, the type and number of measures to use and how to deploy the measures so that the results are used and acted upon. To address these challenges, organizations have been continually searching for an effective organizational performance management framework. Measuring organizational performance management has variety of uses. As per Vince Kellen (2003) those uses include monitoring and controlling activities, driving organizational improvement, maximizing the effectiveness of the improvement effort, achieving alignment with organizational goal and objectives, rewarding and disciplining. The Changing Role of Organizational Performance Measurement System How to create and measure organizational performance measurement system has been a persistent source of debate. Traditionally, organizational performance management system included measuring financial ratios, such as return on investments, cash flows, and cost of sales. Figure one below depicts traditional performance indicators, focused mostly on financial measures. Figure One Source: Frederico and Cavenaghi 2009 In the recent years the focus has been on measuring non-financial ratios, such as quality, customer satisfaction, safety and other stakeholders. Figure Two shows the new performance indicators, incorporating quality together with other financial indicators. Figure Two Source: Source: Frederico and Cavenaghi 2009 Furthermore, according to Shackleton (2007) financial measures prohibit the guidance and evaluation of an organization’s ability to create future value through investments in customers, suppliers, employees, processes, technology and innovation. Shacketon agues that the pressure for reporting on corporate performance today, has confronted the traditional managerial mindset of historical models for performance measurement, and has required them to be more innovative. Table one below illustrates the shift in the mindset and provides a comparison between traditional and more recent performance measurement systems. Table One TraditionalInnovative Based on cost/ efficiencyValue-based Performance orientedPerformance compatibility oriented Profit –orientedCustomer-oriented Short-term orientedLong-term oriented Prevalence of individual measuresPrevalence of team measures Prevalence of functional measuresPrevalence of transversal measures Comparison with standardImproving monitoring Aim at evaluatingAim at evaluating and involving Source: Shackleton, 2007 From the table it can be concluded that organizational performance management systems are moving towards relationship-oriented understanding of the whole organization progress. It is clear that financial indicators are not ignored, but treated as one piece of the puzzle in a more complex set of criteria’s in measuring organizational performance. Organizational Performance Measurement Approaches: Balance Scorecard Several approaches for measuring and managing organizational performance management system have evolved over time, including Balance Scorecard, Benchmarking, Business Process Reengineering, Continuous Improvement, ISO9000, Total Quality Management, Stakeholder Approach, and Performance Prism Approach amongst others. There is no single framework or model that will ensure success in implementing an organizational performance management system. Exploring all the approaches is beyond the scope of this review, hence Balance Scorecard is review at length since it most commonly used for measuring organizational performance. Balance Scorecard was developed by Robert S. Kaplan and David P. Norton in 1992. It was developed to remedy the weak and vague performance management strategies developed earlier that mostly concentrated on financial indicators.

Ebay’s Strategy in China: Alliance or Acquisition Essay

In December 2006, eBay Inc., a US company that offered e-commerce, e-payments and internet communication services globally, announced its plan to form a joint venture with China-based online portal and wireless operator, TOM Online, in which eBay would have 49% ownership.1 The move reflected the increasing difficulties foreign internet companies were facing in their attempts to snatch a share of the Chinese market amid fierce competition and a changing market environment. eBay first set foot in China in 2002 by acquiring 33% interest in EachNet—a domestic online auction company, followed by a full acquisition in 2003.2,3 In 2005, eBay acquired Skype4 to expand into the online communication sector. While Skype was a wholly owned subsidiary of eBay globally, it operated indirectly in China via a joint venture with TOM Online. Due to this existing relationship between the two companies,5 TOM Online seemed to be a natural choice of partner for eBay’s subsequent decision with regards to its online marketplace business. Recognising TOM Online’s local knowledge and political connections, eBay believed that a joint venture would benefit its failing business in China and help the company further develop its Chinese market.6 Some analysts questioned whether political connections alone were the answer and suggested that eBay focus on its product and service offerings.7 1 Vara, V. and Chao, L. (20 December 2006) â€Å"EBay’s China retreat highlights a tough market†, Wall Street Journal. eBay (Date Unknown) â€Å"eBay and EachNet Team Up in China†, Press Release, http://investor.ebay.com/releasedetail.cfm?ReleaseID=74802 (accessed 27 April 2007). 3 After the full acquisition in 2003, eBay operated under the name of eBay EachNet. 4 Skype is a peer-to-peer software program that allows people to make free calls over the internet to anyone who also subscribes to this service. Skype provided peer-to-peer internet telephony service—ie, instant messaging and online telephone service. In 2005, eBay acquired 49% stake in Skype China, with TOM Online owning the rest. Source: Schwankert, S. (20 December 2006) â€Å"EBay to replace Chinese auction site with JV†, ITworld.com, http://www.itworld.com/Tech/2403/061220ebay/ (accessed 27 April 2007). 6 Bradsher, K. (22 December 2006) â€Å"With TOM Online, eBay gains Chinese clout†, International Herald Tribute. 7 Rein, S. (24 December 2006) â€Å"TOM Online Must Focus on Products: Connections Don’t Ensure Success†, SeekingAlpha, http://china.seekingalpha.com/article/22946 (accessed 20 June 2007). 2 Isabella Chan prepared this case under the supervision of Prof. Zhigang Tao and Dr Jiangyong Lu for class discussion. This case is not intended to show effective or ineffective handling of decision or business processes. This research was partially supported by a grant from the University Grants Committee of the Hong Kong Special Administrative Region, China (Project No. AoE/H-05/99).

Process of Learning Essay

Learning is an invisible process in which the behaviour is modified in order to attain certain goals. It is a process in which an individual acquires and develops knowledge, understanding, skills, interests and attitude that are necessary to meet life’s situations. This paper briefly analyzes the process of learning. Introduction â€Å"Learning is the insatiable curiosity that drives the adolescent boy to absorb everything he can see or hear or read about gasoline engines in order to improve the efficiency and speed of his ‘cruiser’† (Mark K. Smith). Learning can be considered as a product and also a process. It is the end product of the various experiences we come across in our life. At the same time it is a continuous never ending process as well. Even from the birth day itself the learning process starts. Learning and Behaviour Learning is observable through the behaviours of a person. An observable change in behaviour can be witnessed after a person learned something. For example, we know that small kids do not know much about the dangers of fire and they will be usually attracted towards fire. But once if they happened to come in contact with fire, they will experience the burning effect of fire and will never play with fire again. In this case we can say that the child learned to behave properly with fire and we can observe Process of Learning 3 the changes in behaviour of the child before and after experience with fire. So we can conclude that learning is characterised by change in behaviour. Behaviorism, as a learning theory, can be traced back to Aristotle, whose essay â€Å"Memory† focused on associations being made between events such as lightning and thunder. The theory of behaviorism concentrates on the study of overt behaviors that can be observed and measured (Good & Brophy, 1990). It views the mind as a â€Å"black box† in the sense that response to stimulus can be observed quantitatively, totally ignoring the possibility of thought processes occurring in the mind. Some key players in the development of the behaviorist theory were Pavlov, Watson, Thorndike and Skinner. (Brenda Mergel) (James Atherton) Process of Learning 4 Ivan Petrovich Pavlov was the first to conduct experiments to study how learning and behaviour are connected. The experiment was performed on a dog. He started to give food to his dog after ringing a buzzer. The experiment was repeated for 7 days and after 7 days he started to ring the buzzer alone and did not give any food to the dog. Still he found that the dog secreted saliva in the same measure as before. â€Å"Because a bell consistently rang before food appeared, Pavlov’s dog learned to salivate at the mere ringing of the bell; this is a conditioned response. † (Michael g. Maxwell) So it is clear that our learning and behaviours are interconnected. Learning and Thinking â€Å"Learning implies the acquisition of knowledge from experience, while thinking involves the conscious processing and use of knowledge. † (Michael g. Maxwell) Learning has definite connection with thinking as well. Nobody can say that he has learned something without thinking. For example, we know that lightning and thunder, both occurs at the same time. But we have seen the lights of lightning first before hearing the thunder sound. Though we have learned that both lightning and thunder occurred at the same time, in order to explain the delay of thunder in reaching us, we must think in terms of the velocity of sound and velocity of light. Only after we thought about the velocity differences, we can say that we have learned thunder and lightning properly. So learning definitely leads to thinking which may lead to the modification of behaviours Process of Learning 5 Behaviour and Thinking in terms of learning Learning leads to thinking. Thinking leads us to arrive at conclusions which will force us to change our behaviours. So in that sense both thinking and behaviour are interlinked with each other. Without thinking, no behavioural changes can happen. Same way without learning, no thinking can take place. For example, everybody knows that smoking is injurious to health. If a smoker, happens to meet a person who is suffering from cancer because of his smoking habit, may think about the consequences of his smoking habits and hence times he may change his smoking behaviour. Thus we can conclude that both the learning theories with respect to thinking and behaviour are connected to each other. Conclusion Learning is a complex process which stimulates thinking which will be resulted in the modification of behaviours. Learning is a continuous process which starts from birth and ends at death. It can be considered as a process and a product. Process of Learning 6 References 1. Mark K. Smith (1999, 2003), learning theory, Retrieved on February 8, 2009 http://www. infed. org/biblio/b-learn. htm 2. Brenda Mergel, Instructional Design & Learning Theory, Retrieved on February 8, 2009, http://www. usask. ca/education/coursework/802papers/mergel/brenda. htm 3. Michael g. Maxwell, Learning and thinking: what science tells us about teaching Retrieved on February 8, 2009, http://www. studentsfriend. com/onhist/learning. html 4. James Atherton, Behaviourism, Retrieved on February 8, 2009, http://www. learningandteaching. info/learning/behaviour. htm

Business Process Outsourcing in the Philippines

CHAPTER 1 THE PROBLEM AND ITS SCOPE INTRODUCTION Rationale of the Study Paternalistic management approach is a father-like treatment but gives a certain amount of freedom. It is a type of leadership style that focuses more on the welfare of patients but gives a firm decision for everyone. It is a modification of an autocratic management yet it provides patients feedback. A typical paternalistic management approach gives exact details as to why there are certain actions to be taken in managing patients in a certain way.It has been practiced for so many years by many medical professions. Although, this approach still finds an opposition, it continued to thrive as an effective approach in dealing with some difficult patients. Most Filipino workers find a Business Process Outsourcing (BPO) company as a source of income in today’s century. The Business Process Outsourcing (BPO) company hires call center agents in the local area. The nature of their work is taking calls from the cli ents and providing information to the consumers. It is a high paying job with health insurance and benefits.Some people chose this kind of work even though it has some disadvantages. Call center agents encountered health problems while working in their designated area. A clinic break is a privilege in some Business Process Outsourcing (BPO) companies. Some call center agents use this clinic break when they are not feeling well. But some of them abuse this privilege just to avoid taking calls or even to avoid going to work. These patients usually complained of being sick or any other illnesses just to be excused from their own work. Company nurses find it quite difficult in handling this kind of condition in the clinic.As a nurse working in a company, one has to do something in making decision for the best interest of the patient and for the productivity of the company. A company nurse must be able to understand the line of work especially in dealing with difficult patients. For inst ance, in a company, some call center agents are just malingering. Malingering is trying to escape from their work and has to use some means for their own personal benefit. A company nurse must be able to distinguish and find an effective solution to deal with this kind of situation.At times, it is difficult to comprehend the nature of such illness every time a patient complained of being sick. The company nurse has an authority to send home call center agents when they are actually ill. The problem arises when some call center agents pretended they are sick. Thus, a company nurse must assess the patient before the call center agent will be sent home. The researcher chose to conduct a study about paternalistic management approach of company nurses in a Business Process Outsourcing (BPO) Company. This to determine on how it will help the company nurses in dealing with these patients.The researcher has personal experiences in dealing with malingering patients. The researcher is inquisi tive and is willing to learn for the betterment of the welfare of others. Also, the researcher is competent to gather the needed data since she has been working for two consecutive years in a Business Process Outsourcing (BPO) company. Furthermore, the researcher believed that it is a good thing to cater the needs of everyone regardless if it’s true or not. A good company nurse is willing to serve for whatever purpose it will lead. Malingering is just a tactical method of a patient that is needed to be understood.The need of the patient should be provided since service is the key in nursing. Theoretical Background This study is anchored on the paternalistic management approach of company nurses in Business Process Outsourcing (BPO) Company. Paternalistic management style In a nutshell this management style tells the people what is best for them. This may sound the same as the autocratic style, but with the Paternalistic style of management, the business leaders are looking fo r the input of their employees. The business leader will make the final decision but not without careful consideration of the feedback.This gives the employees the opportunity to voice their opinions and ideas. This also allows for more awareness of the employees needs, as people rather than just plain business (Montana, 2008). Paternalistic management style has the same authoritarian dynamic. It is a bit more warm and fuzzy in its approach. It is like being at home with parents that are involved in every aspect of your life. Higher likelihood that employees will be motivated or feel some loyalty based on the concern shown towards them by management (www. universitydissertations. com).Paternalism is the interference of a state or an individual with another person, against their will, and defended or motivated by a claim that the person interfered with will be better off or protected from harm. The issue of paternalism arises with respect to restrictions by the law such as anti-drug legislation, the compulsory wearing of seatbelts, and in medical contexts by the withholding of relevant information concerning a patient's condition by physicians. At the theoretical level it raises questions of how persons should be treated when they are less than fully rational (Husak, 2003).If one believes that sometimes paternalism is justifiable one may do so for various kinds of theoretical reasons. The broadest is simply consequentialist, i. e. more good than harm is produced. A narrower justification is that sometimes the individuals (long-run) autonomy is advanced by restricting his autonomy (short-run). So one might prevent people from taking mind-destroying drugs on the grounds that allowing them to do so destroys their autonomy and preventing them from doing so preserves it. This is essentially Mill's argument against allowing people to contract into slavery.Note that if the theory of the good associated with a particular consequentialism is broad enough, i. e. , includ es autonomy as one of the goods, it can be equivalent to the autonomy theory (assuming that the structure of the autonomy view is a maximizing one). A different theoretical basis is (moral) contractualism. On this view if there are cases of justified paternalism they are justified on the basis that we (all of us) would agree to such interference, given suitable knowledge and suitable motivation.So, for instance, it might be argued that since we know we are subject to depression we all would agree, at least, to short-term anti-suicide interventions, to determine whether we are suffering from such a condition, and to attempt to cure it. More generally, we might accept what Feinberg called â€Å"soft paternalism. † This is the view that when we are not acting fully voluntarily it is permissible to intervene to provide information, or to point out defects in our rationality, but that if we then do make a voluntary choice it must be respected.Or we might agree to being forced to w ear seat-belts knowing our disposition to discount future benefits for present ones. The justification here is neither consequentialist nor based simply on the preservation of autonomy. Rather either kind of consideration may be taken into account, as well as others, in determining what we would reasonably agree to (Sunstein, 2003). When managers try to act as father figures to their employees, they are practicing paternalistic management approach. These managers often give attention to their employees' social needs to maintain engagement and productivity.Paternalistic management training style also involves decision making without employee consultation. The only difference it has with authoritarian style is that decisions are made considering the employee's best interests. Although employees did not have decision making participation, their welfare was considered, thus increasing employee motivation. Most of the time, surveys and investigations are conducted to know how employees w ill take a certain decision especially when changes are implemented (www. ehow. com). Paternalistic  managers give more attention to the social needs and views of their workers.Managers are interested in how happy workers feel and in many ways they act as a father figure (pater means father in Latin). They consult employees over issues and listen to their feedback or opinions. The manager will however make the actual decisions (in the best interests of the workers) as they believe the staff still need direction and in this way it is still somewhat of an autocratic approach. The style is closely linked with Mayo’s Human Relation view of motivation and also the social needs of Maslow (www. tutor2u. net). However, there’s more to influencing than just passing along orders.The example you set is just as important as the words you utter. And you set an example – either good or bad – with every action you take and word you speak, on or off duty. By using your words and example, you must communicate purpose, direction, and motivation to them. Whilst â€Å"paternalism† is defined as a kind of system under which an authority undertakes to supply necessities or regulate conduct of those under its control in matters of affecting them as individuals as well as in their relationships to authority and to each other.Thus paternalism is to supply needs for those under its protection or command, while leadership is to get things done. Paternalism is directed inwards, while leadership is directed outwards (www. ed-leadership. com). In its paternal aspect, it harkens in the line of a father being firm though has good intentions in the life of one’s children and in the business limelight, the employees. The typical paternalistic manager most of the time explains the specific reason as to why he has taken certain actions in management and for his employees (Sullivan, 2005).Two-factor theory distinguishes between: Motivators  (e. g. , c hallenging work, recognition, responsibility) that give positive satisfaction, arising from intrinsic conditions of the job itself, such as recognition, achievement, or personal growth, and Hygiene factors  (e. g. status,  job security,  salary,  fringe benefits, work conditions) that do not give positive satisfaction, though dissatisfaction results from their absence. These are extrinsic to the work itself, and include aspects such as company policies, supervisory practices, or wages/salary.Essentially, hygiene factors are needed to ensure an employee is not dissatisfied. Motivation factors are needed to motivate an employee to higher performance. Herzberg also further classified our actions and how and why we do them, for example, if you perform a work related action because you  have  to then that is classed as  movement, but if you perform a work related action because you want  to then that is classed as motivation (www. netmba. com).Health promotion is defined as behavior motivated by the desire to increase well-being and actualize human health potential. It is an approach to wellness. On the other hand, health protection or illness prevention is described as behavior motivated desire to actively avoid illness, detect it early, or maintain functioning within the constraints of illness (Kozier, 2004). Health promotion services are essential for improving the health of populations everywhere.It is noted that people of all ages can benefit from the health promotion care, which should be delivered at sites where people spend much of their time (eg schools and workplaces). Nurses can develop and execute health promoting interventions to individuals, groups, and families in schools, nursing centers, occupational health settings and the community at large. Nurses should work toward empowerment for self care and enhancing the client's capacity for self care through education and development (Wills,2007).Business process outsourcing or BPO is one of the fastest growing industries worldwide and this is especially true in the Philippines where offshore call center outsourcing services have led the business process outsourcing industry into tremendous growth. The Philippines is has proven to be an excellent venue for offshore call center outsourcing services for three important reasons: the country’s low labor costs, presence of reliable technology and availability of college graduates who posses high level of English and IT skills.Call centers in the Philippines operate 24 hours a day, 7 days a week. They handle inbound and outbound calls and are able to offer multilingual offshore call center outsourcing services in different fields of business to include customer care, marketing, sales, technical support, among others. Offshore call center outsourcing services in the Philippines cater to various industries such as retail, financial services, technology, travel and hospitality and telecommunications, among others (www. piton-global. com).The  Filipino call center industry has helped the country move up the ladders of technological advancement and living standards, leaving its fellow developing countries behind. In the rat race of development, the arrival of the Filipino call center has made such an impact to the once laid-back, culturally torn, and politically chaotic nation. It is therefore right to say that the Filipino call center and BPO industry is a breakthrough for Philippine society and a blessing to its people. What basically makes the industry a breakthrough is its ability to address unemployment in significant percentages.Although it is true that several turnovers occur, the number of hired Filipino call center workers, along with the growing number of call centers that are launching mass recruitment campaigns, are big enough to overshadow turnover incidences. The Filipino call center and BPO industry has been the undisputed number 1 employer for years now and, in view of its current position as the leading BPO hub in the world, it will continue to do so for many years to come. That in itself will make Filipino call center agents proud to be part of this breakthrough undertaking.As for being blessed, anyone who has worked in the Filipino call center industry and stayed there longer would attest to that. Many in the Filipino call center labor force are very grateful that their work is able to pay their monthly bills, send their children to school, or support their families living somewhere in the provinces. Work in Filipino call centers is also a favorable set up for the young and dynamic, who can keep up with the latest gigs as well as maintain their upbeat lifestyle.One of the problems faced by the Filipino call center industry is the fast turnover of its agents. At a distance, this seems like an uncontrollable problem. The real deal is that attrition in the industry can be prevented, if not solved. What management has to do is to assess the important fact sur rounding the Filipino call center workforce: majority of them are young. The youth has a set of common traits that make them prone to employment dilemmas. Being young is always accompanied by a sense of dynamism and adventure.Working in a Filipino call center company may frustrate them in the long run. For one thing, Filipino call center agents just stay in one place for the whole of eight hours. The routinary tasks of reading scripts daily, updating call leads, and filling information in the call log, and other repetitive speech and duties make young people working for Filipino call centers feel as if their life is being compromised. Thus, they would once more search for jobs that will afford them utmost freedom or at least provide them with enough motivation to work.Furthermore, there is a growing trend of materialism among them because the industry they belong to pays higher than the rest – even the government for that matter. Most Filipino call center firms are also situa ted at highly commercialized areas or economic zones, through which famous restaurants and coffee shops, top brands, and dusk-‘til-dawn bars plough their trade. One of the challenges of employers is to divert the attention of these young workers from such a worldly culture and bring back their purpose-driven and career-oriented idealism (www. filipinocallcenter. om). The above theories and literature served as the backbone of this study and this will serve as a basis for conducting a study to determine the paternalistic management approach of company nurses in a Business Process Outsourcing (BPO) company. THE PROBLEM Statement of the Problem This study will determine paternalistic management approach of company nurses in a Business Process Outsourcing (BPO) company. Specifically, this study will seek answers to the following inquiries: 1. What is the background characteristics of the respondents in terms of: 2. age; 2. 2 gender; 2. 3 civil status; 2. 4 years of formal educatio n? 2. What is the level of knowledge of the respondents on Paternalistic Approach of Management? 3. What is the level of Paternalistic Approach Practices of the respondents? 4. Is there a significant relationship between the following: 5. 5 Profile and Level of Knowledge 5. 6 Profile and Level of Practice 5. 7 Level of Knowledge and Level of Practice? 5. How has the Paternalistic approach influenced the working relationship between the respondents and the call center agents? 6.How has the call-center agents responded to the Paternalistic Approach of the respondents? Statement of the Null Hypothesis Ho1. There is no significant relationship between the following: 1. 1 Profile and Level of Knowledge; 1. 2 Profile and Level of Practice; 1. 3 Level of Knowledge and Level of Practice. Significance of the Study Paternalistic management approach can be a great help in terms of dealing in a difficult situation. Thus, a nurse must be able to comprehend the needs of every patient visiting the clinic. The result of the study would benefit the following:The Company Nurses. They will find some methods or approaches in treating and caring for their patients. They will also be able to facilitate on improving some of the clinic policies regarding health issues of their patients. The Call Center Agents/Workers. This study will be able for them to appreciate the importance of health and its benefits when given proper treatment and proper evaluation. The Team Leaders of each Operation. They will give awareness in dealing with their agents who frequently visited the clinic The Administrators of Business Process Outsourcing (BPO) Company.They will find ways and means to cater the needs of their employees regarding health issues and health problems. The Researcher. Through this study the researcher will be able to give some insights about health management and approaches. Future Researchers. This study will serve as future reference for further research study in the future. RESEARC H METHODOLOGY Research Design This study will utilize the descriptive-correlational survey method using qualitative and quantitative approaches to determine the paternalistic management approach of company nurses in a Business Process Outsourcing company.Research Environment This study will be conducted at Wipro BPO Phils. , located at Cebu Business Park in Cebu City and headed by its country head Mr. Gupta Romit (an Indian citizen). Mr. Rex Bispo is the senior manager of Wipro BPO Phils. Branch of Cebu. Since there are Wipro companies situated all over the world. The company started its operation in January 2008 with 400-500 employees at that time. The company occupied the ground floor, 9th floor, 10th floor, 11th floor and 12th floor in the building. The clinic is located at the 11th floor and is manned by a registered nurse.The clinic schedule is 24/7, from Monday to Sunday and it is even open during holidays. The employees ask some over the counter medicines in the clinic to aid their condition. Since they are allowed to have an hour rest for the day, they will have to ask permission from their team leaders or supervisors to do so. Now, there are 700-1000 employees working at Wipro BPO Phils. And even have another branch in Manila which started their operation on 2010. Research Respondents This study included 3 company nurses as key informants.They will answer the Part I-IV of the questionnaire. There will be 8 selective call-center agents as the respondents for the Part V of the research tool. This study used a universal sampling in gathering data. Research Instrument The study will use a researcher-made questionnaire to be used as an interview guide. The questionnaire will be divided into 5 different sets. The Part I is the profile of the key informants. The Part II is for the Level of Knowledge with its parameter limit. The Part III is the Level of Practice with its parameter limit.The Part IV is based on the Influenced of paternalistic management appro ach using qualitative questions. The Part V is the response of the Call Center agents regarding the paternalistic management approach using qualitative questions. Research Procedures Data Gathering The researcher will make transmittal letters in allowing a research study. These letters of requests are for asking permission to conduct a survey. Pre-testing will be done. After the pre-testing, the questionnaire will be then revised to fit for the actual study.The questionnaire included important queries to relate to the study of Paternalistic Management Approach of Company Nurses in Business Process Outsourcing Company. The questionnaire will be then distributed to company nurses and selective call center agents. Each respondent will be given 20-25 minutes to answer the researcher-made questionnaire. The researcher will be visiting everyday for data gathering. After the retrieval of the questionnaire, it will be tallied, tabulated, analyzed and then interpreted as based on the gathere d data. Data AnalysisTo get the result of demographic profile of the company nurses, Simple Percentage will be used. To determine the responses rating of company nurses in the Level of Knowledge and the Level of Practice, Weighted Mean will be used. It will be then categorized and given weight using a â€Å"Likert’s Four Point Rating Scale† The assigned equivalent weights of the responses will be: Level of KnowledgeLevel of Practice 4= Very Important4= Often 3= Important3= Sometimes 2= Unimportant2= Seldom 1=Very Unimportant1= Never The parameter of every response category will be defined through these limits: Level of KnowledgeLower Limit| Upper Limit| Response Category| Interpretation| 3. 26| 4. 00| Very Important| Very Good| 2. 51| 3. 25| Important| Good| 1. 76| 2. 50| Unimportant| Fair| 1. 00| 1. 75| Very Unimportant| Poor| level of Practice Lower Limit| Upper Limit| Response Category| Interpretation| 3. 26| 4. 00| Often| Very Good| 2. 51| 3. 25| Sometimes| Good| 1 . 76| 2. 50| Seldom| Fair| 1. 00| 1. 75| Never| Poor| The Chi-Square will be utilized to determine the relationship between the Profile and Level of Knowledge, and Profile and Level of Practice.To determine the relationship between the Level of Knowledge and Level of Practice of company nurses, the Pearson-r will be used. The Thematic Content Analysis will be utilized to get the result of the responses of Part IV and Part V of the research tool. DEFINITON OF TERMS For a clear understanding of the thesis, the following terms are defined operationally. Background Characteristics-is the description of the key informants who are being studied. It is use to identify age, gender, civil status and years of formal education.Call Center Agents – means people that are hired in a Business Process Outsourcing (BPO) company. Their opinions and views are being studied regarding the Paternalistic Management Approach. Company Nurses-emphasizes the key informants of this study. They are regis tered nurses working in a Business Process Outsourcing (BPO) company. Influence –refers to the outcome of Paternalistic Management Approach between the working relationship of Company Nurses and the Call Center Agents. Knowledge on Paternalistic Approach- implies on the understanding of Paternalistic Management Approach.Level of Knowledge- means the degree of understanding about Paternalistic Management Approach of Company Nurses working in a Business Process Outsourcing (BPO). Having variables of very important, important, unimportant, and very unimportant. Level of Paternalistic Approach Practice- refers to the degree of a repeated action of Paternalistic Management Approach of Company Nurses working in a Business Process Outsourcing (BPO) company. Paternalistic Approach- means a father-figure kind of a method which has a softer side when company nurses are dealing with patients who are working in a Business Process Outsourcing (BPO) company.Paternalistic Approach Practice- implies on the repeated action of the Company Nurses using Paternalistic Management Approach in a Business Process Outsourcing (BPO) company. Respondents- are the key informants of this study. The Company nurses are the one who are being studied. Response-refers to the reaction of the Call Center Agents regarding the Paternalistic Management Approach as practiced by Company Nurses in a Business Process Outsourcing (BPO) company.